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Estcourt St, Devizes SN10 1LQ, UK – 01380 725225
Having not been to the dentist for a shameful number of years because of an acute phobia, I got to the point where I had to go as a tooth was causing me psychological trauma as well as physical discomfort. I tried another local dentist who were supposedly phobia friendly and left crying without havung even spoken to a dentist so was reluctant to even think about another dentist. My husband found Ferndale for me and I got a suitable appointment, with much trepidation on my part. Jackie, the Patient Coordinator, couldn't have been nicer and completely put me at ease despite my hysterics and phobia. Another appointment was made to meet the dentist, Martyn has the patience of a saint and completely let me lead the appointment, he was so very kind and reassuring and gentle that I felt able to actually sit in the chair which for me was unthinkable. I went back for intravenous sedation a couple of weeks later and my main treatment has now been carried out. Martyn is a truly outstanding dentist who is non-judgmental, sympathetic and incredibly patient, as is his dental nurse. I wouldn't hesitate in recommending Ferndale to anyone, I have gone from being physically sick at the thought of going to a dentist to feeling I could go with little notice or support which, for someone as terrified as myself, I never thought would happen. Many thanks to all at Ferndale.
I have worked in many practices around the UK, both private and NHS and experienced all levels of customer care. My Team and we pride ourselves on not only meeting patient expectations but surpassing them, in a calm, relaxing and professional manner. 99% of our patients are happy to refer friends and family for treatment at Ferndale.
14 Long St, Devizes SN10 1NN, UK – 01380 723691
Very professional, friendly staff, great facilities. I would highly recommended.
High St, Urchfont, Devizes SN10 4QH, UK – 01380 840726
Only went for the first check, but I felt very good, they took the time to listen to me and everything was very well explained to me. The staff is friendly and the facilities nice.
Dental Surgery, 66 New Park St, Devizes SN10 1DR, UK – 01380 722387
I had not visited a dentist for many years following a traumatic experience elsewhere. Jacques was incredibly patient and reassuring and gave me confidence to go forward with a programme of dental work. Katie the hygienist was also very friendly, patient and kind. I would definitely recommend for anyone who is dental phobic
4 The Brittox, Devizes SN10 1AR, UK – 01380 722007
Fantastically helpful practice with excellent dentists and hygienists. I feel very lucky to be a patient here.
33 The Market Pl, Devizes SN10 1JG, UK – 01380 728223
Have always found the staff and service exceptional which is why I continue to come here. The manager Robert is brilliant at his job and the loveliest of people, I just hope Boots appreciate what a fabulous team they have.
My experience at Boots Opticians in Devizes was exceptional. The standard of service is extremely high - for any retail or service business. The manager - Mr Hopwood - was born to do his job. His technical knowledge is on a par with his service/retail skills - excellent. The other staff there are exemplary. I took some time to choose my spectacles. Sometimes this can be daunting and tedious, but if you are like me, you need to get it right. I was given all the support I needed and an understanding that choosing a style of spectacles is a very personal, subjective process. I never felt hurried and I am extremely satisfied with my final choice and I am very pleased with the price. I shall be returning in the very near future to make another purchase - or two! They have some brilliant sunglasses!! February 2016:The Great Service continues! I have since had an upgrade to my lenses with the same great service. I then had a small manufacturing problem (no fault of the branch!) with the reading glasses. I took them in and was attended to immediately. A temporary repair was done by Caroline while I waited so that I had glasses to use whilst Paula ordered a new pair. They arrived within a week. I was also kept in contact by phone and e-mail by Paula and she advised me when my new spectacles were ready to collect. This was all done by them both with no fuss whatsoever and I am very happy with my new replacements. I have no doubt whatsoever that were I to encounter any more problems they would be resolved in the same caring way and again with smiles! Boots Devizes continue to be brilliant at what they do. I am so pleased to be on their list of clients. It's always great when you find a good doctor/dentist/optician. If you're wise, you'll stick with them. They're hard to find!!
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